Refund and Cancellation Policy
Voices English provides online educational services. By purchasing a course, you acknowledge and agree to the following refund and cancellation policy:
- All course payments are final and non-refundable.
- Once enrolled, students are responsible for attending scheduled sessions.
- Voluntary withdrawal or non-attendance does not release the student from payment obligations.
- Voices English does not issue partial refunds, credits, or future course transfers.
- Financing options (if offered through Stripe or Klarna) are binding agreements between the student and the payment provider.
- In exceptional cases (such as duplicate charges or administrative errors), refund requests may be reviewed individually by our support team at info@voicesenglish.com
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This policy aligns with Stripe’s and Klarna’s merchant terms, ensuring transparent communication between the provider, the customer, and Voices English.
Política de Reembolsos y Cancelaciones
Voices English ofrece servicios educativos en línea. Al realizar la compra de un curso, usted reconoce y acepta la siguiente política de reembolsos y cancelaciones:
- Todos los pagos de cursos son finales y no reembolsables.
- Una vez inscrito, el estudiante es responsable de asistir a las sesiones programadas.
- La ausencia o retiro voluntario no exime al estudiante de su compromiso de pago.
- Voices English no emite reembolsos parciales, créditos ni traslados a cursos futuros.
- Las opciones de financiamiento (si se ofrecen a través de Stripe o Klarna) son acuerdos directos entre el estudiante y el proveedor de pago.
- En casos excepcionales (por ejemplo, cargos duplicados o errores administrativos), las solicitudes de revisión podrán enviarse a info@voicesenglish.com .